At Cherimoya, we are committed to ensuring our customers' satisfaction. If you are not completely satisfied with your purchase, we offer returns and exchanges under the following conditions:

• Return Period: You can return any product within 30 days of the purchase date, provided the product is in its original condition, unused, and with intact packaging.
• Excluded Products: Returns for personal care products that have been opened or used will not be accepted.
• Exchange Process: If you wish to exchange a product, you can do so by contacting our customer service. The customer is responsible for the return shipping costs unless the product is defective or there was a shipping error.
• Refund: Once the returned product is received, we will process the refund within 5 to 7 business days, using the original payment method.